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How To Fix WD701 - Document & could not be printed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WD - Workflow definition

  • Message number: 701

  • Message text: Document & could not be printed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WD701 - Document & could not be printed ?

    The SAP error message WD701 Document & could not be printed typically occurs in the context of SAP Web Dynpro applications when a print request fails. Here's a detailed explanation of the cause, solution, and related information:


    Error Message

    WD701 Document & could not be printed

    • The ampersand (&) is a placeholder for the document name or ID.

    Cause

    1. Print Program or Device Issues:

      • The print program or spool request associated with the document failed.
      • The output device (printer) is not correctly configured or unavailable.
      • The spool request could not be created or processed.
    2. Authorization Problems:

      • The user does not have sufficient authorization to print or create spool requests.
    3. Missing or Incorrect Configuration:

      • The output device is not assigned or configured properly in SAP.
      • The print program or form associated with the document is missing or incorrectly assigned.
    4. Technical Issues:

      • Network or communication problems with the printer.
      • SAP spool work process issues or spool server problems.
    5. Web Dynpro Specific:

      • The Web Dynpro application might be calling the print function incorrectly.
      • The document format or data is not compatible with the print program.

    Solution

    1. Check Output Device Configuration:

      • Use transaction SPAD to verify the output device settings.
      • Ensure the device is active and reachable.
      • Test the device by printing a test page.
    2. Check Spool Request:

      • Use transaction SP01 to check if the spool request was created.
      • If the spool request is missing or has errors, investigate spool server logs.
    3. Check Authorizations:

      • Verify that the user has the necessary authorizations for printing (e.g., authorization object SPO_PRINT).
      • Adjust roles or profiles if needed.
    4. Review Web Dynpro Application:

      • Check the print-related code or configuration in the Web Dynpro application.
      • Ensure the print program and form are correctly assigned.
      • Debug the print call to identify any errors.
    5. Check SAP System Logs:

      • Use transaction SM21 to look for system errors related to printing.
      • Check for spool work process dumps or errors.
    6. Restart Spool Work Processes:

      • If spool work processes are stuck, restart them via transaction SM50 or system administration.
    7. Update or Patch:

      • Check for SAP Notes related to WD701 or printing issues in your SAP version.
      • Apply relevant patches or corrections.

    Related Information

    • Transaction Codes:

      • SPAD – Output Device Management
      • SP01 – Spool Request Management
      • SM21 – System Log
      • SM50 – Work Process Overview
      • SU53 – Authorization Check (after failed print attempt)
    • SAP Notes:

      • Search SAP Support Portal for notes related to WD701 or printing errors in Web Dynpro.
    • Common Print Troubleshooting Steps:

      • Verify printer connectivity.
      • Check SAP spool system health.
      • Confirm user authorizations.
      • Validate print program and form assignments.

    Summary

    Aspect Details
    Cause Print device/configuration issues, authorization problems, spool request failures, Web Dynpro print call errors
    Solution Check output device (SPAD), spool requests (SP01), user authorizations, Web Dynpro print setup, system logs (SM21), restart spool processes (SM50)
    Related Info Use SAP Notes, verify print program/form, test printer connectivity, debug Web Dynpro print calls

    If you provide more context (e.g., the exact Web Dynpro application, print program used, or spool request details), I can help with more specific troubleshooting steps.

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