How To Fix WC144 - Total credit limit for customer no. & not maintained in customer master

SAP Error Message - Details

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 144

• Message text: Total credit limit for customer no. & not maintained in customer master

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The record cannot be prepared for downloading.

How to fix this error?

<DS:TRAN.FD32>Maintain the total credit limit</> for customer
number &V1&. Maintain 'central data'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WC144 - Total credit limit for customer no. & not maintained in customer master ?

  The SAP error message WC144 indicates that the total credit limit for a specific customer has not been maintained in the customer master data. This error typically arises during sales order processing, delivery, or billing when the system checks the customer's credit limit and finds that it is not set.
  Cause:
  
  Missing Credit Limit: The primary cause of this error is that the credit limit field for the customer in the customer master data is either blank or not defined.
  Customer Master Data Issues: The customer may not have been set up correctly in the system, or the relevant credit management settings may not have been configured.
  Credit Management Settings: The credit management settings in the system may not be properly configured to allow for credit limits.
  
  Solution:
  To resolve the WC144 error, you can follow these steps:
  
  
  Maintain Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or FD02 (Change Customer - Company Code).
  Enter the customer number and select the appropriate view (Sales Area Data or Company Code Data).
  Navigate to the "Credit Management" section.
  Enter a valid credit limit in the "Total Credit Limit" field.
  Save the changes.
  
  
  
  Check Credit Management Configuration:
  
  Ensure that the credit management settings in your SAP system are correctly configured. This can be done through transaction code OB45 (Define Credit Control Area) and OB38 (Assign Credit Control Area to Company Code).
  Verify that the credit control area is assigned to the customer and that the settings are appropriate for your business needs.
  
  
  
  Review Customer Status:
  
  Check if the customer is blocked for credit reasons. If the customer is blocked, you may need to unblock them or adjust their credit limit accordingly.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the appropriate credit limit or how to set it, consult with your finance or credit management team to determine the correct limit based on company policies.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02 / FD02: Change Customer Master Data
  XD03 / FD03: Display Customer Master Data
  OB45: Define Credit Control Area
  OB38: Assign Credit Control Area to Company Code
  
  
  
  Credit Management: SAP provides various tools for managing customer credit, including credit checks during sales order processing, which can be configured based on your business requirements.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on credit management and customer master data maintenance.
  
  
  By following these steps, you should be able to resolve the WC144 error and ensure that the customer's credit limit is properly maintained in the system.