How To Fix WC143 - No customer data maintained for sales org. &, distribution channel &

WC143 - Overview

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 143

• Message text: No customer data maintained for sales org. &, distribution channel &

What causes this issue?

No personal data has been maintained for this distribution chain.

System Response

No personal data could be prepared for POS outbound.

How to fix this error?

<DS:TRAN.VD01>Maintain the personal data for this distribution chain.</>

Error message extract from SAP system. Copyright SAP SE.

WC143 - Details

• The SAP error message WC143 indicates that there is no customer data maintained for a specific combination of sales organization and distribution channel. This typically occurs when you are trying to create or process a sales order, quotation, or any other sales-related document, and the system cannot find the necessary customer master data for the specified sales organization and distribution channel.
  
  Cause:
  
  Missing Customer Master Data: The customer master record does not exist for the specified sales organization and distribution channel.
  Incorrect Sales Organization or Distribution Channel: The sales organization or distribution channel specified in the transaction may be incorrect or not linked to the customer.
  Data Maintenance Issues: The customer data may not have been properly maintained or updated in the system.
  
  
  Solution:
  To resolve the WC143 error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Enter the customer number and check