How To Fix WC007 - No customer nos for sales org. & and dist. ch. & could be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 007

• Message text: No customer nos for sales org. & and dist. ch. & could be selected

What causes this issue?

No person-related data could be found using the selection criteria
entered for the distribution chain.

System Response

The program has terminated.

How to fix this error?

Correct the selection criteria you entered.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WC007 - No customer nos for sales org. & and dist. ch. & could be selected ?

  The SAP error message WC007 ("No customer numbers for sales organization & and distribution channel & could be selected") typically occurs when you are trying to create or process a sales order, quotation, or similar document, and the system cannot find any customer records that match the specified sales organization and distribution channel.
  Causes:
  
  Missing Customer Master Data: The customer master data may not be set up for the specified sales organization and distribution channel.
  Incorrect Sales Organization or Distribution Channel: The sales organization or distribution channel entered may be incorrect or not linked to any customer records.
  Customer Status: The customer may be inactive or blocked for sales transactions.
  Data Synchronization Issues: There may be issues with data synchronization if the customer data is maintained in a different system or environment.
  Configuration Issues: The configuration settings in the SAP system may not be correctly set up to allow for the selection of customers in the specified sales organization and distribution channel.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area) and check if the customer exists for the specified sales organization and distribution channel.
  Ensure that the customer is active and not blocked for sales.
  
  
  
  Verify Sales Organization and Distribution Channel:
  
  Ensure that you are entering the correct sales organization and distribution channel in your transaction.
  Check if the sales organization and distribution channel are correctly configured in the system.
  
  
  
  Create or Update Customer Master Data:
  
  If the customer does not exist for the specified sales organization and distribution channel, you may need to create or update the customer master data using transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
  
  
  
  Review Customer Status:
  
  Check if the customer is marked as inactive or blocked. If so, you may need to change the status to active.
  
  
  
  Consult with SAP Basis or Configuration Team:
  
  If you suspect configuration issues, consult with your SAP Basis or configuration team to ensure that the necessary settings are in place for customer selection.
  
  
  
  Check for Data Synchronization Issues:
  
  If your organization uses multiple systems, ensure that the customer data is synchronized across all systems.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03 - Display Customer
  VD03 - Display Customer - Sales Area
  XD01 - Create Customer
  VD01 - Create Customer - Sales Area
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for customer master data management and sales organization configuration.
  
  By following these steps, you should be able to identify the cause of the WC007 error and implement the necessary solutions to resolve it.