How To Fix WC001 - Errors occurred at POS outbound

SAP Error Message - Details

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 001

• Message text: Errors occurred at POS outbound

What causes this issue?

Errors occurred at POS outbound. How errors are handled during POS
outbound can be set in the communication profile of the store. The
standard setting is for errors to be recorded in a log. In this case,
however, you chose the second option: POS outbound is terminated as
soon as an error occurs.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you would rather have an error recorded in the log, you have to
change the setting in the step <DS:SIMG.W_DF_VK_0140.SIMG_OPOS>Change
store communication profile</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WC001 - Errors occurred at POS outbound ?

  The SAP error message "WC001: Errors occurred at POS outbound" typically indicates that there are issues during the outbound processing of Point of Sale (POS) data. This error can arise from various causes, and addressing it usually involves checking several aspects of the POS data and the configuration in the SAP system.
  Causes:
  
  
  Data Issues: There may be inconsistencies or errors in the data being sent from the POS system to SAP. This could include missing or incorrect fields, invalid data formats, or data that does not meet validation rules.
  
  
  Configuration Problems: The configuration settings for the POS interface in SAP may not be set up correctly. This includes settings related to the communication between the POS system and SAP.
  
  
  Network Issues: Connectivity problems between the POS system and the SAP backend can lead to errors during data transmission.
  
  
  Authorization Issues: The user or system account used for the outbound process may not have the necessary permissions to execute the transaction.
  
  
  System Errors: There may be underlying system errors or bugs in the SAP application that are causing the outbound process to fail.
  
  
  Solutions:
  
  
  Check Error Logs: Review the error logs in SAP (transaction codes like SLG1 for application logs) to get more detailed information about the specific errors that occurred during the outbound process.
  
  
  Validate Data: Ensure that the data being sent from the POS system is complete and correctly formatted. Check for any missing or invalid fields.
  
  
  Review Configuration: Verify the configuration settings for the POS interface in SAP. Ensure that all necessary parameters are correctly set up.
  
  
  Test Connectivity: Check the network connection between the POS system and SAP. Ensure that there are no firewalls or network issues blocking the communication.
  
  
  Check Authorizations: Ensure that the user or system account has the necessary authorizations to perform the outbound process.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to POS outbound processing for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and ST22 (Dump Analysis) to help diagnose the issue.
  SAP Notes: Search for SAP Notes related to POS outbound processing for any patches or updates that may address known issues.
  POS Configuration: Review the configuration guides for the specific POS system you are using, as different systems may have unique requirements or settings.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the "WC001: Errors occurred at POS outbound" error in SAP.