How To Fix WC003 - No EAN reference was able to be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 003

• Message text: No EAN reference was able to be selected

What causes this issue?

No material could be selected using the selection criteria for EAN
references.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the selection criteria you entered.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WC003 - No EAN reference was able to be selected ?

  The SAP error message "WC003 No EAN reference was able to be selected" typically occurs in the context of handling materials and their associated EAN (European Article Number) codes. This error indicates that the system could not find a valid EAN reference for the material you are trying to process. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing EAN Data: The material master record may not have any EAN numbers assigned to it.
  Incorrect Material Type: The material type may not support EANs, or the EAN configuration may not be set up correctly for that material type.
  Inactive EAN: The EAN might be inactive or not valid for the current transaction.
  Data Entry Errors: There may be a typo or incorrect entry in the EAN field.
  Configuration Issues: The EAN configuration in the system may not be set up correctly, leading to issues in selecting the EAN reference.
  
  Solutions:
  
  
  Check Material Master: 
  
  Go to the material master record (transaction code MM03) and check if the EAN is correctly maintained under the relevant views (e.g., Basic Data, Sales, or Purchasing).
  If the EAN is missing, you can add it using transaction code MM02.
  
  
  
  Verify EAN Configuration:
  
  Ensure that the EAN configuration is correctly set up in the system. This can be checked in the customizing settings (transaction code SPRO).
  Navigate to Logistics > General > Master Data > Material Master > Define EANs and ensure that the settings are correct.
  
  
  
  Check Material Type:
  
  Ensure that the material type you are using supports EANs. If not, consider changing the material type or adjusting the configuration.
  
  
  
  Review EAN Status:
  
  Check if the EAN is active and valid for the current transaction. If it is inactive, you may need to reactivate it.
  
  
  
  Data Entry Validation:
  
  Double-check the EAN you are entering for any typos or formatting issues.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  MM03 - Display Material
  MM02 - Change Material
  SPRO - Customizing settings
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to EAN handling.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit material master data.
  
  By following these steps, you should be able to identify and resolve the issue related to the "WC003 No EAN reference was able to be selected" error in SAP.