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How To Fix WB2R369 - Settlement calendar entry for CID &1 not found.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WB2R - Messages Rebates

  • Message number: 369

  • Message text: Settlement calendar entry for CID &1 not found.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WB2R369 - Settlement calendar entry for CID &1 not found. ?

    The SAP error message WB2R369, which states "Settlement calendar entry for CID &1 not found," typically occurs in the context of settlement processing in SAP, particularly when dealing with condition contracts or similar financial transactions. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing Settlement Calendar Entry: The error indicates that the system is unable to find a settlement calendar entry for the specified Contract ID (CID). This could happen if:

      • The settlement calendar has not been created for the contract.
      • The contract has not been properly set up or activated.
      • There may be a mismatch in the configuration or data entry.
    2. Incorrect Configuration: The configuration settings for the settlement process may not be correctly defined, leading to the inability to find the necessary entries.

    3. Data Inconsistencies: There may be inconsistencies in the data related to the contract or the settlement calendar, such as missing or incorrect entries.

    Solution:

    1. Check Settlement Calendar:

      • Navigate to the relevant transaction in SAP (e.g., using transaction codes like WB2R or similar) and verify if the settlement calendar entry for the specified CID exists.
      • If it does not exist, you may need to create it manually.
    2. Review Contract Setup:

      • Ensure that the contract associated with the CID is correctly set up and activated.
      • Check if all necessary data has been entered and is accurate.
    3. Configuration Review:

      • Review the configuration settings for the settlement process in your SAP system. Ensure that all necessary parameters are correctly defined.
      • Consult with your SAP configuration team if you suspect that the issue is related to system settings.
    4. Data Consistency Check:

      • Perform a data consistency check to identify any discrepancies in the contract or settlement data.
      • Use transaction codes like SE16 or SE11 to check the relevant database tables for any missing or incorrect entries.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on settlement calendars and contracts. This can provide insights into the expected setup and common issues.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the contract and settlement process.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as WB2R (for condition contracts) and others related to settlement processing.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the WB2R369 error and implement a solution to resolve it.

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