How To Fix WB2R368 - Business volume selection criteria entry for CID &1 not found.

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2R - Messages Rebates

• Message number: 368

• Message text: Business volume selection criteria entry for CID &1 not found.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2R368 - Business volume selection criteria entry for CID &1 not found. ?

  The SAP error message WB2R368 indicates that there is an issue with the business volume selection criteria for a specific Customer ID (CID) in the context of SAP's Revenue Accounting and Reporting (RAR) module. This error typically arises when the system cannot find the necessary selection criteria for the specified CID, which can prevent the processing of business volumes.
  Cause:
  
  Missing Configuration: The business volume selection criteria for the specified CID may not have been configured or defined in the system.
  Incorrect CID: The CID provided in the transaction may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the business volume or the customer.
  Authorization Issues: The user may not have the necessary authorizations to access the business volume data for the specified CID.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for business volume selection criteria in the RAR module.
  Ensure that the selection criteria for the specified CID are properly defined and active.
  
  
  
  Verify CID:
  
  Double-check the CID entered in the transaction to ensure it is correct.
  Use transaction codes like BP (Business Partner) to verify the existence of the CID.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the business volume data.
  Use transaction codes like SE16 or SE11 to inspect the relevant database tables for any missing or incorrect entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the business volume data.
  Consult with your SAP security team to verify and adjust user roles if needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the RAR module for any specific guidance on this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WB2R for Revenue Accounting and Reporting.
  SAP Notes: Search for SAP Notes related to error WB2R368 in the SAP Support Portal for any patches or updates that may address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the WB2R368 error message in SAP.