How To Fix WB2R256 - Supplier &1 is different from supplier &2 assigned to customer &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2R - Messages Rebates

• Message number: 256

• Message text: Supplier &1 is different from supplier &2 assigned to customer &3.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

The message type can be controlled in customizing (error / warning /
inactive).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2R256 - Supplier &1 is different from supplier &2 assigned to customer &3. ?

  The SAP error message WB2R256 indicates a mismatch between the supplier assigned to a customer in the system. Specifically, it states that the supplier associated with a particular transaction or document does not match the supplier that is assigned to the customer in the system. This can occur in scenarios involving purchasing, sales, or financial transactions where supplier and customer relationships are defined.
  Cause:
  
  Incorrect Supplier Assignment: The supplier assigned to the transaction does not match the supplier that is linked to the customer master data.
  Data Entry Errors: Manual entry errors when creating or updating customer or supplier records.
  Configuration Issues: Incorrect configuration in the system that leads to mismatched supplier and customer assignments.
  Changes in Master Data: Changes made to supplier or customer master data that have not been reflected in related transactions.
  
  Solution:
  
  
  Verify Master Data:
  
  Check the customer master data to confirm the correct supplier is assigned.
  Navigate to the customer master record (transaction code XD03 for display) and review the supplier information.
  
  
  
  Correct the Transaction:
  
  If the transaction is incorrect, you may need to adjust the supplier in the transaction to match the one assigned to the customer.
  This may involve editing the document or transaction where the error occurred.
  
  
  
  Update Supplier Assignment:
  
  If the supplier assignment is incorrect in the customer master, update it to reflect the correct supplier.
  Use transaction code XK02 to modify the supplier data if necessary.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the system to ensure that the supplier-customer relationships are set up correctly.
  Consult with your SAP configuration team if you suspect a configuration issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for further guidance on managing supplier and customer relationships.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error does not recur and that the transactions process correctly.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer Master
  XK02 - Change Vendor Master
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that users have the appropriate roles and permissions to make changes to customer and supplier data.
  Audit Trail: Review the audit trail for changes made to customer and supplier records to identify any recent modifications that may have caused the issue.
  
  By following these steps, you should be able to resolve the WB2R256 error and ensure that the supplier and customer assignments are consistent in your SAP system.