How To Fix WB2R255 - Customer &1 is different from customer &2 assigned to supplier &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2R - Messages Rebates

• Message number: 255

• Message text: Customer &1 is different from customer &2 assigned to supplier &3.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

The message type can be controlled in customizing (error / warning /
inactive).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2R255 - Customer &1 is different from customer &2 assigned to supplier &3. ?

  The SAP error message WB2R255 indicates a mismatch between the customer and supplier assignments in the system. Specifically, it means that the customer you are trying to process is different from the customer that is already assigned to the supplier in the system. This error typically occurs in scenarios involving the integration of customer and supplier data, such as in the context of a business partner (BP) setup or when processing transactions that involve both customers and suppliers.
  Cause:
  
  Data Mismatch: The customer number you are trying to use is not the one that is linked to the supplier in the system.
  Incorrect Configuration: There may be an issue with how the business partners are configured in the system, leading to incorrect associations.
  Master Data Issues: The customer or supplier master data may not be correctly maintained, leading to inconsistencies.
  
  Solution:
  
  
  Verify Customer and Supplier Assignment:
  
  Check the assignment of the customer to the supplier in the system. You can do this by navigating to the relevant transaction (e.g., transaction code BP for Business Partner) and reviewing the relationships.
  Ensure that the customer you are trying to use is indeed assigned to the supplier in question.
  
  
  
  Update Master Data:
  
  If the customer is not correctly assigned, you may need to update the master data. This can involve adding the customer to the supplier's data or correcting any discrepancies.
  Use transaction codes like BP to manage business partner data and ensure that the relationships are set up correctly.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings related to customer and supplier relationships. This may involve checking the settings in the SAP customizing (transaction SPRO) to ensure that the integration between customers and suppliers is set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing business partner relationships and resolving related errors.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), MK01 (Create Vendor), XD01 (Create Customer), etc.
  Business Partner Concept: Understand the business partner concept in SAP, which integrates customer and supplier data into a single entity.
  Master Data Governance: Consider implementing or reviewing your master data governance processes to prevent such issues in the future.
  
  By following these steps, you should be able to resolve the WB2R255 error and ensure that your customer and supplier data is correctly aligned in SAP.