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How To Fix WB2R252 - Enter supplier and / or customer for settlement document


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WB2R - Messages Rebates

  • Message number: 252

  • Message text: Enter supplier and / or customer for settlement document

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WB2R252 - Enter supplier and / or customer for settlement document ?

    The SAP error message WB2R252, which states "Enter supplier and/or customer for settlement document," typically occurs in the context of settlement documents in SAP, particularly when dealing with financial transactions or settlements in the SAP system. This error indicates that the system requires either a supplier or a customer to be specified for the settlement document you are trying to process.

    Cause:

    1. Missing Data: The most common cause of this error is that the settlement document you are trying to create or process does not have the necessary supplier or customer information filled in.
    2. Configuration Issues: There may be configuration settings in the SAP system that require certain fields to be filled out for settlement documents.
    3. Data Entry Errors: Users may have overlooked entering the required information during the transaction process.

    Solution:

    To resolve the WB2R252 error, you can take the following steps:

    1. Check the Settlement Document:

      • Go back to the settlement document you are trying to process.
      • Ensure that you have entered the supplier and/or customer information in the relevant fields.
    2. Enter Required Information:

      • If the fields for supplier and customer are empty, fill them in with the appropriate data.
      • Make sure that the supplier or customer you are entering is valid and exists in the system.
    3. Review Configuration:

      • If you are consistently encountering this error, it may be worth reviewing the configuration settings related to settlement documents in your SAP system.
      • Consult with your SAP administrator or functional consultant to ensure that the settings align with your business processes.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on settlement documents and the required fields.
    5. Testing:

      • After making the necessary changes, try to process the settlement document again to see if the error persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes related to settlement documents, such as WB2R for settlement processing.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create or modify settlement documents.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.

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