How To Fix WB2B_TEW004 - Sales order &1 cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_TEW - Messages for Trading Execution Workbench

• Message number: 004

• Message text: Sales order &1 cannot be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_TEW004 - Sales order &1 cannot be read ?

  The SAP error message WB2B_TEW004 indicates that a sales order (identified by the order number &1) cannot be read. This error typically occurs in the context of SAP's Business-to-Business (B2B) processes, particularly when trying to access or process a sales order in the system.
  Possible Causes:
  
  Sales Order Does Not Exist: The sales order number provided may not exist in the system, possibly due to a typo or because it has been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view or process the sales order.
  Data Inconsistencies: There may be inconsistencies or corruption in the database that prevent the sales order from being accessed.
  Status of the Sales Order: The sales order may be in a status that prevents it from being read (e.g., it is locked or archived).
  System Configuration: There may be configuration issues in the B2B setup that affect the ability to read sales orders.
  
  Solutions:
  
  Verify Sales Order Number: Double-check the sales order number for accuracy. Ensure that it exists in the system.
  Check Authorizations: Ensure that the user has the necessary permissions to access the sales order. This may involve checking user roles and authorizations in the SAP system.
  Review Sales Order Status: Check the status of the sales order to ensure it is not locked or archived. You can do this by using transaction codes like VA03 (Display Sales Order).
  Database Consistency Check: If you suspect data inconsistencies, you may need to run database consistency checks or consult with your SAP Basis team to investigate further.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and SE11 (Data Dictionary) for checking table structures.
  SAP Documentation: Review SAP documentation related to sales order processing and B2B transactions for additional context and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the error message WB2B_TEW004.