How To Fix WB2B_TEW002 - Internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_TEW - Messages for Trading Execution Workbench

• Message number: 002

• Message text: Internal error occurred

What causes this issue?

An internal error occurred.

System Response

The function is terminated.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

Contact SAP. The error affects function module &v1& at point &v2& with
parameters &v3& &v4&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_TEW002 - Internal error occurred ?

  The SAP error message WB2B_TEW002, which indicates that an "Internal error occurred," can be somewhat vague and may arise from various underlying issues. Here are some potential causes, solutions, and related information to help you troubleshoot this error:
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the system settings related to the transaction or process you are trying to execute.
  Data Inconsistencies: Inconsistent or corrupted data in the database can lead to internal errors.
  System Bugs: There may be bugs in the SAP software version you are using, which could lead to unexpected internal errors.
  Authorization Problems: Insufficient user authorizations can sometimes trigger internal errors when accessing certain functionalities.
  Performance Issues: System performance problems, such as memory shortages or database locks, can also lead to internal errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to the transaction or process. Ensure that all necessary settings are correctly configured.
  Data Validation: Validate the data you are working with. Check for any inconsistencies or errors in the data that might be causing the issue.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages or stack traces that can provide insights into the root cause of the error.
  Update SAP: Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, internal errors are resolved in newer versions or patches.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support with detailed information about the error, including transaction codes, user IDs, and any relevant logs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on similar issues.
  Community Forums: Check SAP Community forums or other online resources where users may have discussed similar issues and solutions.
  Transaction Codes: Familiarize yourself with transaction codes related to the process you are working on, as they may provide additional context or troubleshooting steps.
  
  Conclusion:
  The WB2B_TEW002 error can stem from various sources, and resolving it may require a combination of checking configurations, validating data, and possibly updating the system. If you are unable to resolve the issue on your own, engaging with SAP Support is often the best course of action.