How To Fix WB2B_SEPA013 - Mandate reference &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_SEPA - Trading Contract: SEPA Integration

• Message number: 013

• Message text: Mandate reference &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_SEPA013 - Mandate reference &1 is invalid ?

  The SAP error message WB2B_SEPA013, which states "Mandate reference &1 is invalid," typically occurs in the context of SEPA (Single Euro Payments Area) transactions when there is an issue with the mandate reference number associated with a direct debit transaction. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Mandate Reference: The mandate reference number provided does not match any existing mandate in the system. This could be due to a typo or an incorrect reference being used.
  Expired Mandate: The mandate may have expired or been revoked, making it invalid for new transactions.
  Incorrect Configuration: There may be issues with the configuration of the SEPA mandates in the SAP system, such as incorrect settings or missing data.
  Data Synchronization Issues: If the mandate data is not properly synchronized between different systems (e.g., between SAP and a banking system), it may lead to this error.
  Format Issues: The mandate reference may not conform to the required format or length specified by SEPA regulations.
  
  Solutions:
  
  Verify Mandate Reference: Check the mandate reference number being used in the transaction. Ensure it is correct and corresponds to an active mandate in the system.
  Check Mandate Status: Review the status of the mandate in the SAP system. If it has expired or been revoked, you may need to create a new mandate.
  Review Configuration: Ensure that the SEPA mandate configuration in SAP is set up correctly. This includes checking the settings for mandate management and ensuring that all required fields are populated.
  Update Mandate Information: If the mandate is valid but has not been updated in the system, consider updating the mandate information to reflect any changes.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing SEPA mandates and troubleshooting related errors.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SEPA Mandate Management: Understanding how SEPA mandates work within SAP can help in troubleshooting issues related to mandate references.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing SEPA mandates, such as FBPM (for payment management) or F110 (for automatic payment transactions).
  SAP Notes: Check for any SAP Notes related to SEPA and mandate management that may provide additional insights or fixes for known issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the WB2B_SEPA013 error message in SAP.