How To Fix WB2B_SEPA012 - Mandate reference &1 is invalid; SEPA-relevance is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_SEPA - Trading Contract: SEPA Integration

• Message number: 012

• Message text: Mandate reference &1 is invalid; SEPA-relevance is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_SEPA012 - Mandate reference &1 is invalid; SEPA-relevance is missing ?

  The SAP error message WB2B_SEPA012 indicates that there is an issue with the mandate reference in a SEPA (Single Euro Payments Area) transaction. Specifically, the error states that the mandate reference is invalid and that SEPA-relevance is missing. This typically occurs in the context of direct debit transactions where a mandate is required to authorize the payment.
  Cause:
  
  Invalid Mandate Reference: The mandate reference provided in the transaction does not match any existing mandate in the system. This could be due to a typo, an outdated reference, or the mandate not being created or activated properly.
  Missing SEPA Relevance: The customer or the transaction may not have been set up correctly for SEPA transactions. This could mean that the necessary configurations for SEPA direct debits are not in place.
  Mandate Not Active: The mandate may not be active or may have expired, leading to the inability to process the transaction.
  Incorrect Configuration: There may be issues with the configuration settings in the SAP system related to SEPA payments or mandates.
  
  Solution:
  
  Verify Mandate Reference: Check the mandate reference number being used in the transaction. Ensure that it is correct and corresponds to an active mandate in the system.
  Check Mandate Status: Go to the mandate management section in SAP and verify that the mandate is active and valid. If it is not, you may need to create a new mandate or reactivate the existing one.
  Review Customer Data: Ensure that the customer data is correctly set up for SEPA transactions. This includes checking the bank details and ensuring that the customer is marked for SEPA direct debit.
  Configuration Check: Review the configuration settings for SEPA in your SAP system. Ensure that all necessary settings for SEPA direct debits are correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on SEPA mandate management and error resolution.
  
  Related Information:
  
  SEPA Mandate Management: Understanding how mandates work in the context of SEPA payments is crucial. Familiarize yourself with the process of creating, managing, and validating mandates in SAP.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing mandates, such as BP (Business Partner) for customer data and F110 for payment processing.
  Testing: After making changes, conduct tests to ensure that the issue is resolved and that transactions can be processed without errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.