How To Fix WB2B_SEPA002 - Document currency &1 is not SEPA-relevant; mandate reference is deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_SEPA - Trading Contract: SEPA Integration

• Message number: 002

• Message text: Document currency &1 is not SEPA-relevant; mandate reference is deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_SEPA002 - Document currency &1 is not SEPA-relevant; mandate reference is deleted ?

  The SAP error message WB2B_SEPA002 indicates that the document currency specified in the transaction is not relevant for SEPA (Single Euro Payments Area) transactions, which leads to the deletion of the mandate reference. This error typically arises in the context of payment processing, particularly when dealing with direct debits or credit transfers in the SEPA format.
  Cause:
  
  Non-SEPA Currency: The currency used in the document is not one of the currencies accepted by SEPA. SEPA transactions are primarily conducted in Euro (EUR).
  Configuration Issues: The system may not be properly configured to recognize the currency as SEPA-relevant. This could be due to settings in the payment methods or bank configuration.
  Mandate Reference Issues: If the mandate reference is linked to a currency that is not SEPA-compliant, the system will delete it to prevent processing errors.
  
  Solution:
  
  Check Document Currency: Ensure that the document currency is set to Euro (EUR). If the transaction involves a different currency, it may need to be converted to Euro or processed using a different payment method.
  Review Payment Method Configuration: 
  
  Go to the configuration settings for the payment method used in the transaction.
  Ensure that the payment method is configured to support SEPA transactions and that it is linked to the Euro currency.
  
  
  Verify Mandate Reference: 
  
  Check if the mandate reference is correctly set up and associated with the correct currency.
  If necessary, create a new mandate reference that is valid for Euro transactions.
  
  
  Consult SAP Documentation: Review SAP notes and documentation related to SEPA payments for any additional configuration steps or updates that may be required.
  
  Related Information:
  
  SEPA Overview: SEPA is an initiative of the European Union to simplify bank transfers denominated in Euro. It aims to make cross-border payments as easy and efficient as domestic payments.
  SAP Payment Processing: Familiarize yourself with the SAP modules related to financial transactions, such as FI (Financial Accounting) and the specific configurations for SEPA payments.
  Error Handling: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  By addressing the currency and configuration issues, you should be able to resolve the WB2B_SEPA002 error and successfully process your SEPA transactions.