How To Fix WB2B_SEPA001 - Not SEPA-relevant. Mandate reference is deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_SEPA - Trading Contract: SEPA Integration

• Message number: 001

• Message text: Not SEPA-relevant. Mandate reference is deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_SEPA001 - Not SEPA-relevant. Mandate reference is deleted ?

  The SAP error message WB2B_SEPA001 indicates that a mandate reference is not relevant for SEPA (Single Euro Payments Area) transactions because it has been deleted. This error typically arises in the context of payment processing, particularly when dealing with direct debits or credit transfers in the SEPA format.
  Cause:
  
  Deleted Mandate Reference: The primary cause of this error is that the mandate reference associated with the payment has been deleted from the system. This can happen if the mandate was revoked or if there was an error in the mandate management process.
  Incorrect Configuration: There may be issues with the configuration of the SEPA mandates in the SAP system, leading to the system not recognizing the mandate as valid.
  Data Inconsistency: There could be inconsistencies in the data related to the customer or vendor master records, which may lead to the system not being able to find a valid mandate reference.
  
  Solution:
  
  Check Mandate Status: Verify the status of the mandate in the system. Ensure that the mandate is active and has not been deleted. You can do this by navigating to the relevant transaction for managing mandates (e.g., transaction code BP for Business Partner).
  Recreate Mandate: If the mandate has indeed been deleted, you may need to recreate it. This involves obtaining the necessary authorization from the customer or vendor and entering the mandate details again in the system.
  Review Configuration: Check the configuration settings for SEPA mandates in your SAP system. Ensure that all necessary settings are correctly configured to support SEPA transactions.
  Data Consistency Check: Perform a data consistency check for the customer or vendor master records to ensure that all relevant information is correctly maintained and that there are no discrepancies.
  Consult Documentation: Refer to SAP documentation or support notes related to SEPA mandates and error messages for additional guidance and troubleshooting steps.
  
  Related Information:
  
  SEPA Mandate Management: Understanding how SEPA mandates work in SAP is crucial. Familiarize yourself with the processes for creating, managing, and deleting mandates.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing and mandate management, such as F110 (Automatic Payment Transactions) and BP (Business Partner).
  User Roles and Authorizations: Ensure that the user performing the actions has the necessary authorizations to manage mandates and process payments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.