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How To Fix WB2B_ACTION803 - Document & & cannot be cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WB2B_ACTION - Messages for Trading Execution Workbench Action Classes

  • Message number: 803

  • Message text: Document & & cannot be cancelled

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WB2B_ACTION803 - Document & & cannot be cancelled ?

    The SAP error message WB2B_ACTION803, which states "Document & & cannot be cancelled," typically occurs in the context of SAP Business Workflow or SAP Business Document Management. This error indicates that the system is unable to cancel a specific document due to certain conditions or restrictions.

    Causes:

    1. Document Status: The document may be in a status that does not allow cancellation. For example, if the document has already been processed or completed, it may be locked for further changes.
    2. Authorization Issues: The user may not have the necessary permissions to cancel the document.
    3. Dependencies: There may be other documents or processes that depend on the document you are trying to cancel, preventing its cancellation.
    4. System Configuration: Certain configurations in the SAP system may restrict the cancellation of specific document types.
    5. Document Type Restrictions: Some document types may have inherent restrictions that prevent them from being cancelled.

    Solutions:

    1. Check Document Status: Verify the current status of the document. If it is in a completed or locked state, you may need to take additional steps to unlock or change its status before cancellation.
    2. Review Authorizations: Ensure that the user attempting to cancel the document has the appropriate authorizations. You may need to consult with your SAP security team to adjust roles and permissions.
    3. Check Dependencies: Investigate if there are any dependent documents or processes that are preventing the cancellation. You may need to resolve these dependencies first.
    4. Consult Documentation: Review the SAP documentation or configuration settings related to the specific document type to understand any restrictions that may apply.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific fixes or updates related to the error message WB2B_ACTION803.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing document statuses or authorizations (e.g., transaction codes for workflow management).
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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