How To Fix WB2B2363 - The workflow based approval process was canceled by a custom check

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B2 - Trading Contract (part 2)

• Message number: 363

• Message text: The workflow based approval process was canceled by a custom check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B2363 - The workflow based approval process was canceled by a custom check ?

  The SAP error message WB2B2363 indicates that a workflow-based approval process was canceled due to a custom check. This typically occurs in scenarios where a custom validation or check has been implemented in the workflow process, and that check has determined that the approval cannot proceed.
  Cause:
  
  Custom Check Logic: The most common cause of this error is that there is a custom check implemented in the workflow that has failed. This could be due to business rules that are not met, or specific conditions that are not satisfied.
  Configuration Issues: There may be issues with the configuration of the workflow or the custom checks that are causing the approval process to be canceled.
  Data Issues: The data being processed may not meet the criteria set by the custom checks, leading to the cancellation of the workflow.
  Authorization Issues: The user or role executing the workflow may not have the necessary authorizations to proceed with the approval.
  
  Solution:
  
  Review Custom Check Logic: Check the custom code or logic that is implemented in the workflow. Ensure that it is functioning as intended and that the conditions for approval are correctly defined.
  Debugging: Use debugging tools to trace the workflow execution and identify where the custom check is failing. This can help pinpoint the exact reason for the cancellation.
  Check Configuration: Review the configuration settings for the workflow and ensure that they are set up correctly. This includes checking the workflow definitions and any associated rules.
  Data Validation: Validate the data being processed in the workflow. Ensure that all required fields are filled out correctly and that the data meets the criteria for approval.
  Authorization Check: Verify that the user or role has the necessary authorizations to execute the workflow. If not, adjust the authorizations accordingly.
  Consult Documentation: If available, refer to any documentation related to the custom checks or the workflow process for additional insights.
  
  Related Information:
  
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to monitor workflow instances and identify issues.
  Custom Development: If the custom check was developed by a third party or internal team, consult with them for insights or potential fixes.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the WB2B2363 error and implement a solution to resolve it.