How To Fix WB2B2355 - No customizing entry exists in table &1 for worklow id &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B2 - Trading Contract (part 2)

• Message number: 355

• Message text: No customizing entry exists in table &1 for worklow id &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B2355 - No customizing entry exists in table &1 for worklow id &2 ?

  The SAP error message WB2B2355 indicates that there is no customizing entry in the specified table for the given workflow ID. This typically occurs in the context of SAP Business Workflow, where the system is trying to find a specific configuration or customizing entry related to a workflow but cannot locate it.
  Cause:
  
  Missing Customizing Entry: The most common cause is that the required customizing entry for the specified workflow ID does not exist in the relevant customizing table.
  Incorrect Workflow ID: The workflow ID being referenced may be incorrect or not properly defined in the system.
  Transport Issues: If the workflow was recently transported from another system, the customizing entries may not have been included in the transport request.
  Configuration Changes: Changes in the configuration or deletion of entries in the customizing tables can lead to this error.
  
  Solution:
  
  
  Check Customizing Entries:
  
  Use transaction code SE11 to view the relevant customizing table (the table name will be indicated in the error message as &1).
  Verify if there is an entry for the specified workflow ID (&2). If not, you may need to create a new entry.
  
  
  
  Create or Modify Customizing Entry:
  
  If the entry is missing, you can create a new customizing entry in the relevant table. Ensure that you fill in all required fields correctly.
  If the entry exists but is incorrect, modify it to ensure it matches the expected configuration for the workflow.
  
  
  
  Check Workflow Definition:
  
  Use transaction code SWDD to check the workflow definition associated with the workflow ID. Ensure that it is correctly defined and activated.
  
  
  
  Transport Requests:
  
  If the workflow was transported, check the transport request to ensure that all necessary customizing entries were included. If not, you may need to create a new transport request that includes the missing entries.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific workflow you are working with. There may be specific requirements or configurations needed for that workflow.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production issue.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SE11: Data Dictionary
  SWI1: Work Item Selection
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Workflow Configuration: Familiarize yourself with the workflow configuration process in SAP, as understanding how workflows are set up can help in troubleshooting issues like this.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.