How To Fix WB2B2131 - Customer can be maintained for sales side only

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B2 - Trading Contract (part 2)

• Message number: 131

• Message text: Customer can be maintained for sales side only

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B2131 - Customer can be maintained for sales side only ?

  The SAP error message WB2B2131, which states "Customer can be maintained for sales side only," typically occurs in the context of maintaining customer master data in the SAP system, particularly when dealing with the integration of customer data for sales and distribution (SD) processes.
  Cause:
  This error usually arises when there is an attempt to maintain customer data that is not properly set up for the sales area. The customer master data in SAP is divided into different views, including general data, company code data, and sales area data. If the sales area data is not maintained or if the customer is not assigned to the appropriate sales area, you may encounter this error.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Enter the customer number and check if the sales area data is maintained for the customer.
  Ensure that the sales area (Sales Organization, Distribution Channel, and Division) is correctly assigned.
  
  
  
  Maintain Sales Area Data:
  
  If the sales area data is missing, you will need to create or update the sales area data for the customer.
  In the customer master record, navigate to the sales area data section and fill in the necessary details.
  
  
  
  Check Customer Status:
  
  Ensure that the customer is not blocked for sales activities. You can check this in the customer master data under the status tab.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to maintain customer data in the sales area.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01 - Create Customer (General Data)
  XD02 - Change Customer (General Data)
  XD03 - Display Customer (General Data)
  VD01 - Create Customer (Sales Area)
  VD02 - Change Customer (Sales Area)
  VD03 - Display Customer (Sales Area)
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that might address specific issues related to customer master data maintenance.
  
  
  
  SAP Help Portal:
  
  Utilize the SAP Help Portal for detailed documentation on customer master data management.
  
  
  
  By following these steps, you should be able to resolve the WB2B2131 error and successfully maintain the customer data in the SAP system.