How To Fix WB2B794 - Please enter Customer and Material

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 794

• Message text: Please enter Customer and Material

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B794 - Please enter Customer and Material ?

  The SAP error message WB2B794, which states "Please enter Customer and Material," typically occurs in the context of sales and distribution processes, particularly when creating or processing sales orders, deliveries, or other related documents. This error indicates that the system requires both a customer and a material number to proceed with the transaction.
  Cause:
  
  Missing Data: The most common cause of this error is that either the customer number or the material number (or both) has not been entered in the relevant fields.
  Configuration Issues: There may be configuration settings in the system that require these fields to be mandatory, and they are not being populated correctly.
  User Input Error: The user may have overlooked entering the required information or may have entered it incorrectly.
  
  Solution:
  
  Check Input Fields: Ensure that both the customer number and the material number are entered correctly in the respective fields. Double-check for any typos or incorrect entries.
  Review Transaction Data: If you are using a specific transaction (like creating a sales order), make sure that all required fields are filled out correctly.
  Configuration Review: If you have access to configuration settings, check if the fields for customer and material are set as mandatory in the relevant transaction. This may require assistance from a system administrator or SAP consultant.
  Consult Documentation: Refer to SAP documentation or help files for the specific transaction you are working with to ensure that you are following the correct process.
  User Training: If this error is occurring frequently, consider providing additional training for users on how to properly enter data in the system.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to sales and distribution, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VL01N (Create Outbound Delivery).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that both the customer and material fields are populated correctly, you should be able to resolve the WB2B794 error and proceed with your transaction.