How To Fix WB2B547 - Incoterm Versions on item level &1 is different as on header level &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 547

• Message text: Incoterm Versions on item level &1 is different as on header level &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B547 - Incoterm Versions on item level &1 is different as on header level &2 ?

  The SAP error message WB2B547 indicates a mismatch between the Incoterms defined at the item level and those defined at the header level in a sales document (such as a sales order or delivery). This inconsistency can lead to confusion in logistics and shipping processes, as Incoterms define the responsibilities of buyers and sellers regarding shipping, insurance, and tariffs.
  Cause:
  The error occurs when:
  
  The Incoterm specified for a particular line item in the sales document does not match the Incoterm specified in the header of the document.
  This can happen due to manual entry errors, data migration issues, or changes made to the Incoterms after the document was created.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Document: Open the sales document in question and review both the header and item levels for the Incoterms.
  
  
  Update the Incoterms:
  
  If the header level Incoterm is correct, update the item level Incoterm to match it.
  Conversely, if the item level Incoterm is correct, update the header level Incoterm to match it.
  
  
  
  Consistency Check: Ensure that all items in the document have consistent Incoterms if they are supposed to be the same. If different Incoterms are required for different items, ensure that the system is configured to allow this.
  
  
  Save Changes: After making the necessary adjustments, save the document and check if the error persists.
  
  
  Consult Documentation: If you are unsure about which Incoterm to use, refer to your company's shipping and logistics policies or consult with your logistics department.
  
  
  Related Information:
  
  Incoterms: These are international commercial terms that define the responsibilities of sellers and buyers in international transactions. Common examples include EXW (Ex Works), FOB (Free on Board), and CIF (Cost, Insurance, and Freight).
  SAP Configuration: Ensure that the configuration settings in SAP for Incoterms are correctly set up. This includes checking the customizing settings in SPRO (SAP Project Reference Object) under Sales and Distribution.
  User Training: Ensure that users entering sales documents are trained on the importance of maintaining consistency in Incoterms to avoid such errors in the future.
  
  By following these steps, you should be able to resolve the WB2B547 error and ensure that your sales documents are correctly configured.