How To Fix WB2B355 - Reversed billing documents cannot be reopened

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 355

• Message text: Reversed billing documents cannot be reopened

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B355 - Reversed billing documents cannot be reopened ?

  The SAP error message WB2B355, which states "Reversed billing documents cannot be reopened," typically occurs in the context of billing document processing in SAP, particularly when dealing with billing reversals. This error indicates that an attempt is being made to reopen a billing document that has already been reversed, which is not allowed in the system.
  Cause:
  
  Reversal of Billing Document: The primary cause of this error is that the billing document in question has already been reversed. Once a billing document is reversed, it is considered closed and cannot be reopened for further processing.
  Incorrect Process Flow: The user may be attempting to perform an action that is not permitted on a reversed document, such as trying to edit or reprocess it.
  System Configuration: There may be specific configurations in the SAP system that prevent the reopening of reversed documents.
  
  Solution:
  
  Check Document Status: Verify the status of the billing document. If it has been reversed, you will need to create a new billing document instead of trying to reopen the reversed one.
  Create New Document: If you need to make changes or reprocess the billing, create a new billing document based on the original data instead of attempting to reopen the reversed document.
  Review Process Flow: Ensure that the process flow being followed is correct and that you are not attempting to perform actions that are not allowed on reversed documents.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling billing documents and reversals to ensure compliance with established procedures.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage billing documents effectively.
  User Training: Ensure that users involved in billing processes are adequately trained on the implications of reversing documents and the correct procedures to follow.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert for more tailored guidance.