How To Fix WB2B305 - Reference items differ from the header information; check entry

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 305

• Message text: Reference items differ from the header information; check entry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B305 - Reference items differ from the header information; check entry ?

  The SAP error message WB2B305, which states "Reference items differ from the header information; check entry," typically occurs in the context of creating or processing a document in SAP, such as a sales order or a purchase order. This error indicates that there is a mismatch between the details of the line items and the header information of the document.
  Causes:
  
  Inconsistent Data: The line items may have different data (e.g., material number, quantity, pricing) that does not match the header information (e.g., total amount, currency).
  Missing or Incorrect Reference: The reference items (like previous orders or contracts) may not align with the header data, leading to discrepancies.
  Configuration Issues: There may be issues with the configuration of the document type or the related settings in the SAP system.
  User Input Errors: Manual entry errors when inputting data can lead to mismatches between header and line item information.
  
  Solutions:
  
  Check Line Item Details: Review the line items in the document and ensure that they match the header information. Look for discrepancies in quantities, prices, or other relevant fields.
  Verify Reference Items: If the document is referencing other items (like previous orders), ensure that these references are correct and that the referenced items are valid.
  Review Configuration: If the issue persists, check the configuration settings for the document type in SAP. Ensure that all necessary settings are correctly defined.
  Correct User Input: If the error is due to manual entry, correct the input data to ensure consistency between the header and line items.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the document type you are working with.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like VA01 (Create Sales Order), ME21N (Create Purchase Order), etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify the document in question.
  Testing in a Sandbox: If possible, replicate the issue in a test environment to better understand the cause without affecting production data.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.