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How To Fix WB2B284 - Different Sold-To Party in RefDoc &1 Item &2, Check Partner Data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WB2B - Trading Contract

  • Message number: 284

  • Message text: Different Sold-To Party in RefDoc &1 Item &2, Check Partner Data

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WB2B284 - Different Sold-To Party in RefDoc &1 Item &2, Check Partner Data ?

    The SAP error message WB2B284 indicates that there is a mismatch between the Sold-To Party in the reference document and the Sold-To Party in the current document you are trying to process. This error typically occurs in the context of sales orders, deliveries, or billing documents where partner data is crucial for processing transactions.

    Cause:

    The error is caused by the following scenarios:

    1. Mismatch in Sold-To Party: The Sold-To Party in the reference document (e.g., a sales order or delivery) does not match the Sold-To Party in the current document you are trying to create or modify.
    2. Incorrect Partner Data: The partner data (customer master data) may not be correctly maintained or may have been changed after the reference document was created.
    3. Document Flow Issues: If the reference document has been changed or if there are inconsistencies in the document flow, it can lead to this error.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Partner Data:

      • Go to the reference document (e.g., sales order) and verify the Sold-To Party.
      • Ensure that the Sold-To Party in the current document matches the one in the reference document.
    2. Update the Document:

      • If the Sold-To Party needs to be changed, update the current document to reflect the correct Sold-To Party.
      • If necessary, create a new document with the correct partner data.
    3. Review Customer Master Data:

      • Check the customer master data for the Sold-To Party to ensure it is correctly maintained.
      • Look for any changes that may have been made to the customer data that could affect the transaction.
    4. Consult with Your SAP Administrator:

      • If you are unable to resolve the issue, consult with your SAP administrator or support team. They can help investigate further and check for any configuration issues or data inconsistencies.
    5. Transaction Codes:

      • Use transaction codes like VA03 (Display Sales Order) or VL03N (Display Outbound Delivery) to review the documents and their partner data.

    Related Information:

    • Partner Functions: Understand the different partner functions in SAP (e.g., Sold-To Party, Ship-To Party, Bill-To Party) and how they relate to each other.
    • Document Flow: Familiarize yourself with the document flow in SAP to understand how changes in one document can affect others.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions for this specific error message.

    By following these steps, you should be able to identify and resolve the issue causing the WB2B284 error in SAP.

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