How To Fix WB2B247 - Expense processing is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 247

• Message text: Expense processing is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B247 - Expense processing is not active ?

  The SAP error message WB2B247, which states "Expense processing is not active," typically occurs in the context of SAP Concur or SAP Travel Management when there is an attempt to process expenses without the necessary configuration or activation of the expense processing functionality.
  Cause:
  
  Inactive Configuration: The expense processing feature may not be activated in the system settings. This can happen if the necessary modules or components have not been configured properly.
  Authorization Issues: The user may not have the required authorizations to access the expense processing functionality.
  System Settings: The system may not be set up to handle expense processing for the specific business area or company code.
  Integration Issues: If there are integrations with other systems (like Concur), there may be issues with the connection or configuration that prevent expense processing from being active.
  
  Solution:
  
  
  Activate Expense Processing:
  
  Go to the configuration settings in SAP and ensure that the expense processing feature is activated. This may involve navigating to the relevant customizing transaction (e.g., SPRO) and checking the settings under Travel Management or Expense Management.
  
  
  
  Check Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to process expenses. This can be done by checking the user roles and authorizations in the user management section of SAP.
  
  
  
  Review System Settings:
  
  Ensure that the system is configured correctly for the relevant company codes and business areas. This may involve checking the settings for expense types, travel policies, and other related configurations.
  
  
  
  Integration Check:
  
  If using an integrated solution like SAP Concur, ensure that the integration is functioning correctly. This may involve checking API connections, data mappings, and ensuring that the necessary data is being sent and received correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific version of SAP you are using. There may be specific steps or additional configurations required based on your system setup.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and the solutions they found.
  Training and Documentation: Ensure that users are trained on the expense processing functionality and that they have access to the necessary documentation for reference.
  
  By following these steps, you should be able to identify the cause of the WB2B247 error and implement a solution to resolve it.