How To Fix WB2B216 - No information exists on the supplier

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 216

• Message text: No information exists on the supplier

What causes this issue?

You want to

process

issue

a message with the target group "supplier". No data for the supplier
was found in contract &V1&.

System Response

As contract &V1& does not contain any supplier data, it is not possible
to

process

issue

messages with the target group "supplier".
The required function cannot be performed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B216 - No information exists on the supplier ?

  The SAP error message WB2B216: No information exists on the supplier typically occurs in the context of SAP Supplier Relationship Management (SRM) or when dealing with procurement processes. This error indicates that the system cannot find any relevant information about the specified supplier in the database.
  Causes:
  
  Supplier Not Created: The supplier may not have been created in the system or may not be active.
  Incorrect Supplier ID: The supplier ID or number entered may be incorrect or misspelled.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP ERP and SAP SRM).
  Authorization Issues: The user may not have the necessary authorizations to view supplier information.
  Inactive Supplier: The supplier may be inactive or blocked in the system.
  
  Solutions:
  
  
  Verify Supplier Existence:
  
  Check if the supplier exists in the system by navigating to the relevant transaction (e.g., BP for Business Partner) and searching for the supplier using the correct ID.
  
  
  
  Check Supplier Status:
  
  Ensure that the supplier is active and not blocked. You can do this by reviewing the supplier's status in the Business Partner or Vendor Master Data.
  
  
  
  Correct Supplier ID:
  
  Double-check the supplier ID or number you are using. Ensure there are no typographical errors.
  
  
  
  Data Synchronization:
  
  If you are using multiple systems (like SAP ERP and SAP SRM), ensure that the supplier data is synchronized across these systems. You may need to run a synchronization job or check for any errors in the data transfer process.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to access supplier information. If not, contact your system administrator to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific configurations or settings that may be required for supplier data.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), MK03 (Display Vendor), or ME23N (Display Purchase Order) to manage supplier data.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any patches or updates that may address the issue.
  User Roles: Ensure that user roles and profiles are correctly set up to allow access to supplier information.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.