How To Fix WB2_SE_TRO019 - Outbound proxy &1 could not be processed because of error

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2_SE_TRO - Message Class for Trading Order Services

• Message number: 019

• Message text: Outbound proxy &1 could not be processed because of error

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2_SE_TRO019 - Outbound proxy &1 could not be processed because of error ?

  The SAP error message WB2_SE_TRO019 indicates that there is an issue with processing an outbound proxy in the SAP system. This error typically arises in the context of SAP's integration with other systems, particularly when using SAP Process Integration (PI) or SAP Process Orchestration (PO).
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration of the outbound proxy settings in the SAP system or in the receiving system.
  Network Issues: Problems with network connectivity that prevent the outbound message from being sent or received.
  Authorization Issues: The user or service account may not have the necessary permissions to execute the outbound proxy.
  Message Format Issues: The data being sent may not conform to the expected format or schema required by the receiving system.
  System Errors: Temporary issues in the SAP system or the receiving system that may cause the processing to fail.
  
  Solution:
  To resolve the WB2_SE_TRO019 error, you can follow these steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the outbound proxy in the SAP system.
  Ensure that the endpoint URL, message format, and other relevant settings are correctly configured.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) and the integration logs (transaction SXMB_MONI) for more detailed error messages that can provide insights into the root cause of the issue.
  
  
  
  Test Connectivity:
  
  Use tools like telnet or ping to test the network connectivity between the SAP system and the target system.
  Ensure that firewalls or network security settings are not blocking the communication.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account used for the outbound proxy has the necessary authorizations to send messages.
  
  
  
  Validate Message Format:
  
  If applicable, validate the message being sent to ensure it adheres to the expected format and schema.
  
  
  
  Retry the Process:
  
  Sometimes, the issue may be temporary. Retry the outbound process after checking the above points.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific outbound proxy you are using for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SLG1 (Application Log)
  SXMB_MONI (Integration Monitor)
  SRT_MONI (Service Runtime Monitor)
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to outbound proxies or the error message in question.
  
  
  Documentation: Review the SAP PI/PO documentation for best practices on configuring and troubleshooting outbound proxies.
  
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the WB2_SE_TRO019 error.