How To Fix WB2_SE_TRO017 - Neither currency &1 nor &2 match the sales-side currency &3 of the doc

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2_SE_TRO - Message Class for Trading Order Services

• Message number: 017

• Message text: Neither currency &1 nor &2 match the sales-side currency &3 of the doc

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2_SE_TRO017 - Neither currency &1 nor &2 match the sales-side currency &3 of the doc ?

  The SAP error message WB2_SE_TRO017 indicates a currency mismatch in a transaction. Specifically, it means that neither of the currencies specified (denoted as &1 and &2) matches the sales-side currency (denoted as &3) of the document being processed. This error typically occurs in the context of sales and distribution (SD) or financial transactions where currency conversion or currency settings are involved.
  Cause:
  
  Currency Configuration: The currencies used in the transaction do not align with the expected sales-side currency. This can happen if the document is created in a different currency than what is configured for the sales area or customer.
  Master Data Issues: The customer master data or material master data may have incorrect currency settings.
  Transaction Currency: The transaction might be using a currency that is not allowed or not set up correctly in the system.
  Currency Type: The currency type used in the transaction may not match the expected currency type for the sales document.
  
  Solution:
  
  Check Document Currency: Verify the currencies used in the document. Ensure that the currency of the transaction matches the sales-side currency defined in the sales area or customer master data.
  Review Master Data: Check the customer master data and ensure that the currency settings are correct. You can do this by navigating to the customer master record and reviewing the currency field.
  Adjust Sales Area Settings: Ensure that the sales area settings in the configuration (transaction code SPRO) are set up correctly to allow the currencies being used.
  Currency Conversion: If necessary, consider using currency conversion settings to ensure that the transaction can be processed in the correct currency.
  Consult Documentation: Review SAP documentation or help resources for specific configuration settings related to currency handling in sales documents.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VD03 (Display Customer), VK03 (Display Condition), or SPRO (Customizing) to check and adjust settings.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling currency mismatches.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify the relevant master data and configuration settings.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution or financial modules.