How To Fix WB2_SE_INVC_AGENCY220 - Invoice has other customer than TC (Invoice: &1; TC &2: &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2_SE_INVC_AGENCY - Message Class for Invoices (Settlement Management)

• Message number: 220

• Message text: Invoice has other customer than TC (Invoice: &1; TC &2: &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2_SE_INVC_AGENCY220 - Invoice has other customer than TC (Invoice: &1; TC &2: &3) ?

  The SAP error message WB2_SE_INVC_AGENCY220 indicates that there is a mismatch between the customer associated with the invoice and the customer associated with the tax code (TC) in the system. This typically occurs in the context of tax determination and invoicing processes, particularly when dealing with tax agencies or specific tax regulations.
  Cause:
  The error arises when:
  
  The invoice is created for a customer that does not match the customer defined for the tax code being used.
  The tax code is configured to be used with a specific customer or customer group, and the invoice is referencing a different customer.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Invoice Customer:
  
  Verify the customer details on the invoice. Ensure that the customer is correctly entered and matches the expected customer for the tax code.
  
  
  
  Review Tax Code Configuration:
  
  Go to the tax code configuration in SAP (Transaction Code: OBYZ or similar) and check the settings for the tax code in question.
  Ensure that the tax code is set up correctly for the intended customer or customer group.
  
  
  
  Adjust Customer Master Data:
  
  If necessary, update the customer master data to ensure that it aligns with the tax code requirements. This can include checking the customer’s tax classification and other relevant fields.
  
  
  
  Recreate the Invoice:
  
  If changes were made to the customer or tax code, you may need to recreate the invoice to reflect the correct information.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific configurations related to tax codes and customer assignments.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the invoice creation process again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), FB70 (Enter Outgoing Invoice), and OBYZ (Maintain Tax Codes).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Roles: Ensure that the user creating the invoice has the appropriate roles and permissions to access the necessary customer and tax code data.
  
  By following these steps, you should be able to identify and resolve the cause of the WB2_SE_INVC_AGENCY220 error in SAP.