How To Fix WB017 - Address data for customer & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: WB - Messages for assortment list

• Message number: 017

• Message text: Address data for customer & not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB017 - Address data for customer & not found ?

  The SAP error message WB017 ("Address data for customer & not found") typically occurs when the system is unable to find the address data for a specified customer in the database. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Customer Not Created: The customer may not have been created in the system, or the customer number provided is incorrect.
  Address Data Missing: The address data for the customer may not have been maintained or could be incomplete.
  Data Deletion: The address data might have been deleted or archived.
  Incorrect Customer Number: The customer number entered may not exist in the relevant client or company code.
  Authorization Issues: The user may not have the necessary authorizations to view the address data for the customer.
  
  Solutions:
  
  
  Verify Customer Existence:
  
  Check if the customer exists in the system by using transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial).
  Ensure that you are using the correct customer number.
  
  
  
  Maintain Address Data:
  
  If the customer exists but lacks address data, you can maintain the address by using transaction code XD01 (Create Customer) or XD02 (Change Customer).
  Ensure that all required fields for the address are filled out correctly.
  
  
  
  Check for Deletion or Archiving:
  
  If the customer was previously active but is now showing this error, check if the customer has been marked for deletion or archived.
  You can check the status of the customer in the customer master data.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to access customer data. If not, contact your SAP security administrator to grant the required permissions.
  
  
  
  Consult with IT Support:
  
  If the issue persists after checking the above points, it may be beneficial to consult with your IT support team or SAP Basis team to investigate further.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer
  XD02: Change Customer
  XD01: Create Customer
  FD03: Display Customer (Financial)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data and address handling.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on customer master data management.
  
  
  By following these steps, you should be able to identify the cause of the WB017 error and take appropriate action to resolve it.