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Message type: E = Error
Message class: WAB - Messages Settlement Management
Message number: 522
Message text: No automatic clearing - validity customer &1 <> from reversed document &2
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WAB522
- No automatic clearing - validity customer &1 <> from reversed document &2 ?The SAP error message WAB522 indicates that there is an issue with automatic clearing in the context of customer accounts. Specifically, the message states that the validity of the customer account does not match the customer account from the reversed document. Here’s a breakdown of the cause, potential solutions, and related information:
Cause:
- Customer Account Mismatch: The error occurs when there is an attempt to clear an item in a customer account, but the customer account associated with the document being reversed does not match the customer account that is currently valid for the transaction.
- Document Reversal: The document being reversed may have been posted to a different customer account or the customer account may have been changed or deactivated since the original posting.
- Validity Period: The customer account may have a validity period that does not cover the date of the document being reversed.
Solutions:
- Check Customer Account: Verify that the customer account in the original document matches the customer account in the reversal document. If they do not match, you may need to adjust the reversal to point to the correct customer account.
- Review Validity Dates: Check the validity dates of the customer account. Ensure that the account is active and valid for the date of the document being reversed.
- Manual Clearing: If automatic clearing is not possible due to the mismatch, consider performing a manual clearing of the items. This can be done through transaction codes like F-32 (Clear Customer) or F-44 (Clear Vendor).
- Adjust Document: If the reversal document is incorrect, you may need to adjust or recreate the reversal document to ensure it aligns with the correct customer account.
- Consult with Finance Team: If you are unsure about the validity of the customer account or the implications of changing it, consult with your finance or accounting team for guidance.
Related Information:
By following these steps, you should be able to resolve the WAB522 error and successfully clear the customer items as needed.
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