How To Fix WA871 - Cannot display background job for restarting WIs with temporary errors


WA871 - Overview

  • Message type: E = Error

  • Message class: WA - Messages from Workflow Event Manager

  • Message number: 871

  • Message text: Cannot display background job for restarting WIs with temporary errors

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WA871 - Cannot display background job for restarting WIs with temporary errors ?
    Certainly! Here's a detailed explanation regarding the SAP error message:
    
    SAP Error Message:
    WA871 - Cannot display background job for restarting WIs with temporary errors
    
    
    Cause: This error occurs when you try to display or restart background jobs related to Workflow Instances (WIs) that have temporary errors, but the system cannot find or access the corresponding background job information. Specifically, the error arises because: The background job associated with the workflow instance is not available or has been deleted. The workflow instance is in a state where the system expects a background job to exist for restarting, but it cannot locate it. There might be inconsistencies or missing entries in the workflow runtime tables that link workflow instances to background jobs. The workflow runtime environment or job scheduling system is not properly synchronized. Explanation: In SAP Workflow, when a workflow instance encounters a temporary error (e.g., system unavailable, locked resources), the system can schedule a background job to restart the workflow

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