How To Fix WA871 - Cannot display background job for restarting WIs with temporary errors

WA871 - Overview

• Message type: E = Error

• Message class: WA - Messages from Workflow Event Manager

• Message number: 871

• Message text: Cannot display background job for restarting WIs with temporary errors

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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WA871 - Details

• Certainly! Here's a detailed explanation regarding the SAP error message:
  
  SAP Error Message:
  WA871 - Cannot display background job for restarting WIs with temporary errors
  
  
  Cause:
  This error occurs when you try to display or restart background jobs related to Workflow Instances (WIs) that have temporary errors, but the system cannot find or access the corresponding background job information.
  Specifically, the error arises because:
  
  The background job associated with the workflow instance is not available or has been deleted.
  The workflow instance is in a state where the system expects a background job to exist for restarting, but it cannot locate it.
  There might be inconsistencies or missing entries in the workflow runtime tables that link workflow instances to background jobs.
  The workflow runtime environment or job scheduling system is not properly synchronized.
  
  
  Explanation:
  In SAP Workflow, when a workflow instance encounters a temporary error (e.g., system unavailable, locked resources), the system can schedule a background job to restart the workflow