Message type: E = Error
Message class: W_CB -
Message number: 260
Message text: Enter a customer
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W_CB260
- Enter a customer ?SAP Error Message: W_CB260 - Enter a customer
Cause: The message W_CB260 "Enter a customer" appears when a customer number is required in a transaction or screen, but the field is left empty. This typically happens in sales, billing, or customer-related processes where the system expects a valid customer master record to proceed. When does it occur? During sales order creation or processing. In billing documents where the customer must be specified. In customer-related master data transactions. When executing reports or functions that require a customer as a selection criterion.
Solution: Enter a valid customer number in the required field. If you do not know the customer number, use the search help (F4) to find the correct customer. Ensure the customer master record exists and is active in the system. If the customer number is entered but the message still appears, verify that the customer is valid for the transaction (e.g., correct sales area, company code). Check for any user-exits or validations that might
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