How To Fix W_CB260 - Enter a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: W_CB -

• Message number: 260

• Message text: Enter a customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message W_CB260 - Enter a customer ?

  SAP Error Message:
  
  W_CB260 - Enter a customer
  
  Cause:
  The message W_CB260 "Enter a customer" appears when a customer number is required in a transaction or screen, but the field is left empty. This typically happens in sales, billing, or customer-related processes where the system expects a valid customer master record to proceed.
  
  When does it occur?
  
  During sales order creation or processing.
  In billing documents where the customer must be specified.
  In customer-related master data transactions.
  When executing reports or functions that require a customer as a selection criterion.
  
  
  Solution:
  
  Enter a valid customer number in the required field.
  If you do not know the customer number, use the search help (F4) to find the correct customer.
  Ensure the customer master record exists and is active in the system.
  If the customer number is entered but the message still appears, verify that the customer is valid for the transaction (e.g., correct sales area, company code).
  Check for any user-exits or validations that might enforce customer entry.
  
  
  Related Information:
  
  The message class W_CB is related to customer master and sales documents.
  This is a warning message (W), so it may allow you to continue after entering the customer.
  If the customer is mandatory for the process, the system will not proceed without it.
  Use transaction codes like XD03 (Display Customer), VD03 (Display Customer Sales Area), or FD03 (Display Customer Accounting) to verify customer data.
  If the error occurs in a custom program or report, check the coding to ensure the customer field is properly handled.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Message
  W_CB260 - Enter a customer
  
  
  Cause
  Customer field is empty or invalid
  
  
  Solution
  Enter a valid customer number; verify customer master data
  
  
  Type
  Warning (W)
  
  
  Related T-codes
  VA01, VF01, XD03, VD03, FD03
  
  
  
  
  If you continue to face issues after entering a valid customer, consider checking authorization or system logs for further clues.