How To Fix W4220 - &: & customer and material relationships deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: W4 - Messages for material discontinuation

• Message number: 220

• Message text: &: & customer and material relationships deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message W4220 - &: & customer and material relationships deleted ?

  Certainly! Here's a detailed explanation regarding the SAP error message W4220:
  
  SAP Message W4220: "&: & customer and material relationships deleted"
  
  1. Cause
  The warning message W4220 typically occurs when the relationship between a customer and a material (product) has been deleted in the system. This relationship is often maintained in the Customer-Material Info Record (table KNMT) or similar master data structures that link customers to specific materials for pricing, delivery, or other business processes.
  Possible causes include:
  
  The customer-material info record was manually deleted.
  A mass deletion or cleanup program removed the relationship.
  Data migration or master data maintenance activities led to the deletion.
  The system automatically deleted the relationship due to inconsistent or obsolete data.
  
  
  2. Meaning of the Message
  
  The message is a warning (W), not an error, indicating that the system has detected that the customer-material relationship no longer exists.
  The placeholders &: & are replaced at runtime with specific values, such as the customer number and material number involved.
  
  
  3. Implications
  
  Certain processes that depend on the customer-material relationship (e.g., pricing determination, delivery scheduling, or sales order processing) might not work as expected.
  The system alerts the user or administrator to verify if the deletion was intentional.
  If the relationship is required, its absence could lead to incorrect pricing or missing data in sales documents.
  
  
  4. Solution
  
  Verify the deletion: Check if the deletion of the customer-material relationship was intentional.
  Recreate the relationship: If the relationship is needed, recreate the customer-material info record.
  
  Transaction codes like VD51 (Create Customer-Material Info Record) or VD52 (Change) can be used.
  
  
  Check master data consistency: Run reports or use tools to verify the integrity of customer-material master data.
  Review related customizing: Ensure that the system settings for customer-material relationships are correct.
  Check for mass changes: If the deletion was caused by a mass update or cleanup, review the program or process that performed it.
  Consult logs: Look into change documents or system logs to find when and why the deletion happened.
  
  
  5. Related Information
  
  Customer-Material Info Record (KNMT): This table stores the relationship between customers and materials.
  Sales and Distribution (SD) module: Customer-material relationships are often used in SD for pricing and delivery.
  Transaction codes:
  
  VD51 – Create Customer-Material Info Record
  VD52 – Change Customer-Material Info Record
  VD53 – Display Customer-Material Info Record
  
  
  Message Class: W42 (or similar) – related to customer-material master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to message W4220.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Message
  W4220: "&: & customer and material relationships deleted"
  
  
  Cause
  Deletion of customer-material relationship (info record)
  
  
  Effect
  Warning about missing relationship, potential impact on pricing/delivery
  
  
  Solution
  Verify deletion, recreate info record if needed, check master data consistency
  
  
  Related Tcodes
  VD51, VD52, VD53
  
  
  Related Tables
  KNMT (Customer-Material Info Record)
  
  
  
  
  If you need help with a specific scenario or transaction where this message appears, please provide more details!