How To Fix W3_TOOL064 - & user & has not been reset

SAP Error Message - Details

• Message type: E = Error

• Message class: W3_TOOL - ITS: Maintenance Messages

• Message number: 064

• Message text: & user & has not been reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message W3_TOOL064 - & user & has not been reset ?

  Certainly! Here's a detailed explanation regarding the SAP error message W3_TOOL064:
  
  SAP Error Message: W3_TOOL064
  Message Text:
  User & has not been reset
  
  Cause
  This error typically occurs in the context of SAP Web Application Server (SAP Web AS) or SAP NetWeaver when a user session or user context has not been properly reset or cleared. It often happens during administrative or system operations involving user management, such as:
  
  Resetting or unlocking users in the system.
  During certain tool or transaction executions that require the user context to be reset.
  When a user session is still active or locked, preventing the reset operation.
  
  In particular, the message indicates that the system attempted to reset the user (e.g., clear locks, reset sessions), but the operation failed or was not performed.
  
  Common Scenarios
  
  Trying to reset a user who is currently logged on or has active sessions.
  User locks or buffers not cleared properly.
  Issues with user buffer synchronization.
  Problems during user administration tasks in transactions