How To Fix W#457 - Total of recipient items does not equal material quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: W# -

• Message number: 457

• Message text: Total of recipient items does not equal material quantity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message W#457 - Total of recipient items does not equal material quantity ?

  The SAP error message W#457, which states "Total of recipient items does not equal material quantity," typically occurs in the context of inventory management or material movements, particularly when dealing with goods receipts, goods issues, or transfer postings. This error indicates that the total quantity of items being processed does not match the expected quantity for the material involved.
  Cause:
  
  
  Quantity Mismatch: The total quantity of items being received or issued does not match the quantity specified in the material document. This could happen if:
  
  The quantities entered for individual line items do not sum up to the total quantity.
  There are discrepancies in the quantities due to manual entry errors.
  
  
  
  Incomplete Data: If the data for the transaction is incomplete or incorrect, it can lead to this error. For example, if some items are missing from the transaction or if there are incorrect item codes.
  
  
  Batch Management Issues: If the material is batch-managed, there may be issues with the batch quantities not aligning with the total quantity.
  
  
  Document Flow Issues: If there are previous documents (like purchase orders or delivery notes) that have not been properly closed or updated, it can lead to inconsistencies.
  
  
  Solution:
  
  
  Check Item Quantities: Review the quantities entered for each line item in the transaction. Ensure that the sum of the individual item quantities matches the total quantity specified.
  
  
  Review Document Flow: Check the related documents (like purchase orders or delivery notes) to ensure that they are correctly processed and that there are no discrepancies.
  
  
  Correct Data Entry: If there are errors in data entry, correct them and try processing the transaction again.
  
  
  Batch Management: If the material is batch-managed, ensure that the batch quantities are correctly specified and that they sum up to the total quantity.
  
  
  Consult SAP Logs: Use transaction codes like SLG1 (Application Log) to check for any additional error messages or logs that might provide more context on the issue.
  
  
  Reprocess the Transaction: After making the necessary corrections, attempt to reprocess the transaction.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement), MB1A (Goods Issue), MB1B (Transfer Posting), and MB1C (Other Goods Receipts).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that the user has the necessary authorizations to perform the transaction, as lack of permissions can sometimes lead to unexpected errors.
  Training and Documentation: Ensure that users are trained on proper data entry procedures to minimize errors in quantity entry.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant for further assistance.