How To Fix W#162 - Door change: Appointment deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: W# -

• Message number: 162

• Message text: Door change: Appointment deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message W#162 - Door change: Appointment deleted ?

  The SAP error message W#162 "Door change: Appointment deleted" typically occurs in the context of logistics and transportation management within the SAP system, particularly when dealing with appointment scheduling for loading and unloading at doors or docks.
  Cause:
  
  
  Appointment Deletion: The error indicates that an appointment associated with a specific door has been deleted. This could happen due to various reasons, such as:
  
  Manual deletion by a user.
  System-triggered deletion due to changes in scheduling or logistics planning.
  Conflicts in scheduling that lead to the cancellation of an appointment.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data related to the appointment, such as missing or incorrect information about the door, time slots, or related transportation documents.
  
  
  User Permissions: Sometimes, the user may not have the necessary permissions to view or manage appointments, leading to confusion about the status of the appointment.
  
  
  Solution:
  
  
  Check Appointment Status: Verify the status of the appointment in the system. If it has been deleted, you may need to recreate the appointment or reschedule it.
  
  
  Review Logs: Check the system logs or change logs to understand why the appointment was deleted. This can provide insights into whether it was a manual action or a system-triggered event.
  
  
  Recreate Appointment: If the appointment was deleted and needs to be reinstated, you can create a new appointment for the door in question, ensuring that all necessary details are correctly filled out.
  
  
  User Permissions: Ensure that the user has the appropriate permissions to manage appointments. If not, contact your SAP administrator to adjust the permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling appointment scheduling and related error messages.
  
  
  Contact Support: If the issue persists or if you are unable to resolve it, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP Modules: This error is often related to modules such as SAP Transportation Management (TM) or SAP Extended Warehouse Management (EWM).
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with appointment scheduling, such as /SCMTMS/APP for managing appointments in SAP TM.
  Best Practices: Implement best practices for appointment management, including regular audits of scheduled appointments and user training to minimize errors.
  
  By following these steps, you should be able to address the W#162 error effectively.