How To Fix >W019 - Unable to calculate payment target of dunning notice

SAP Error Message - Details

• Message type: E = Error

• Message class: >W -

• Message number: 019

• Message text: Unable to calculate payment target of dunning notice

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >W019 - Unable to calculate payment target of dunning notice ?

  The SAP error message W019: Unable to calculate payment target of dunning notice typically occurs in the context of the dunning process, which is used to remind customers of overdue payments. This error indicates that the system is unable to determine the payment target for a dunning notice, which can be due to several reasons.
  Causes:
  
  Missing or Incorrect Payment Terms: The payment terms associated with the customer or the invoice may be missing or incorrectly configured.
  Incomplete Customer Master Data: The customer master data may not be fully maintained, leading to missing information required for dunning calculations.
  Dunning Procedure Configuration: The dunning procedure may not be correctly set up, or the dunning levels may not be properly defined.
  Open Items: There may be issues with the open items in the customer account, such as incorrect postings or missing invoices.
  Currency Issues: If there are currency conversion issues or if the currency is not maintained correctly, it can lead to this error.
  Dunning Block: The customer may have a dunning block set, preventing the generation of dunning notices.
  
  Solutions:
  
  Check Payment Terms: Verify that the payment terms are correctly assigned to the customer and the invoice. Make adjustments if necessary.
  Review Customer Master Data: Ensure that all relevant fields in the customer master data are filled out correctly, including payment terms, dunning information, and contact details.
  Examine Dunning Procedure: Review the dunning procedure settings in the system. Ensure that the dunning levels and parameters are correctly configured.
  Analyze Open Items: Check the open items for the customer account to ensure that they are correctly posted and that there are no discrepancies.
  Currency Settings: Verify that the currency settings are correct and that there are no issues with currency conversion.
  Check for Dunning Blocks: Look for any dunning blocks on the customer account and remove them if appropriate.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FD10N (Display Customer Balance) or FBL5N (Customer Line Item Display) to analyze customer accounts and open items.
  Dunning Configuration: The dunning configuration can be accessed via transaction code OBD2 (Dunning Procedure) to review and adjust settings.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Refer to SAP documentation for detailed information on dunning processes and configurations.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.