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Message type: E = Error
Message class: VW - Shipment Processing Output
Message number: 827
Message text: Collection must take place before delivery. Check the date
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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VW827
- Collection must take place before delivery. Check the date ?The SAP error message VW827, which states "Collection must take place before delivery. Check the date," typically occurs in the context of sales and distribution processes, particularly when dealing with billing and delivery documents. This error indicates that there is a requirement for a collection (payment or invoice) to be processed before the delivery can be executed.
Cause:
- Incorrect Document Flow: The error often arises when the system expects a collection (like an invoice or payment) to be completed before a delivery can be made. This is common in scenarios where the business process requires payment upfront or before the goods are delivered.
- Date Issues: The error may also be triggered if the date of the collection is set in the future or if there are discrepancies in the dates of the related documents (e.g., invoice date vs. delivery date).
- Configuration Settings: The configuration in the SAP system regarding the sales and distribution process may require that certain conditions be met before a delivery can be processed.
Solution:
- Check Document Flow: Review the document flow in the sales order to ensure that the collection (invoice or payment) has been created and is in the correct status. If it hasn't been created, you may need to create it before proceeding with the delivery.
- Verify Dates: Ensure that the dates on the collection document are correct and that they precede the delivery date. If the collection date is in the future, you may need to adjust it or wait until the appropriate date.
- Review Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to the sales and distribution process. There may be specific settings that enforce the requirement for collections before deliveries.
- Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific configuration settings that may be causing this error.
Related Information:
By following these steps, you should be able to identify the cause of the VW827 error and implement the appropriate solution. If the problem continues, consider reaching out to your SAP support team for further assistance.
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