How To Fix VW789 - Copying of shipment category of delivery terminated by the user

SAP Error Message - Details

• Message type: E = Error

• Message class: VW - Shipment Processing Output

• Message number: 789

• Message text: Copying of shipment category of delivery terminated by the user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VW789 - Copying of shipment category of delivery terminated by the user ?

  The SAP error message VW789, which states "Copying of shipment category of delivery terminated by the user," typically occurs during the process of copying shipment data from a delivery document in the SAP system. This error indicates that the user has manually interrupted the copying process, which can happen for various reasons.
  Causes:
  
  User Intervention: The most straightforward cause is that the user has intentionally or unintentionally canceled the operation during the copying process.
  System Performance: If the system is slow or unresponsive, users might think the process is stuck and may cancel it.
  Data Issues: There may be issues with the data being copied, such as missing or incorrect information in the delivery or shipment documents.
  Configuration Issues: There could be configuration settings in the shipment or delivery process that are causing the copying to fail or be interrupted.
  
  Solutions:
  
  Check User Actions: Ensure that the user did not cancel the operation intentionally. If it was unintentional, try to repeat the process.
  System Performance: Monitor the system performance to ensure it is running smoothly. If there are performance issues, consider optimizing the system or checking for background jobs that may be affecting performance.
  Data Validation: Review the delivery and shipment data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Configuration Review: Check the configuration settings related to shipment and delivery processes. Ensure that they are set up correctly and that there are no restrictions that could cause the copying process to fail.
  Logs and Traces: Review system logs and traces for any additional error messages or warnings that could provide more context about why the copying process was terminated.
  User Training: If users are frequently canceling processes, consider providing additional training on how to properly execute the copying of shipment categories.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VT01N (Create Shipment) to understand where the error might be occurring.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to identify the cause of the VW789 error and implement a solution to resolve it.