How To Fix VW391 - The customs office is not valid for the transportation point country

SAP Error Message - Details

• Message type: E = Error

• Message class: VW - Shipment Processing Output

• Message number: 391

• Message text: The customs office is not valid for the transportation point country

What causes this issue?

You have tried to enter a customs office which has not been defined for
the country assigned to this point.

System Response

The system doesn't accept the entry.

How to fix this error?

Enter a permitted customs office (use F4 help) or leave the 'Customs
office' field blank.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VW391 - The customs office is not valid for the transportation point country ?

  The SAP error message VW391, which states "The customs office is not valid for the transportation point country," typically occurs in the context of logistics and transportation management within the SAP system. This error indicates that there is a mismatch between the customs office defined in the system and the transportation point's country.
  Cause:
  
  Incorrect Customs Office Assignment: The customs office assigned to the shipment or transportation document does not correspond to the country of the transportation point.
  Missing Configuration: The customs office may not be properly configured in the system for the specific country.
  Data Entry Errors: There may be typographical errors in the customs office or transportation point data.
  Changes in Regulations: Changes in customs regulations or office designations that have not been updated in the SAP system.
  
  Solution:
  
  
  Verify Customs Office Configuration:
  
  Check the configuration of the customs office in the SAP system. Ensure that it is correctly set up for the country of the transportation point.
  Navigate to the relevant configuration settings in SAP (usually found in the IMG under Logistics > Logistics Execution > Customs > Define Customs Offices).
  
  
  
  Check Transportation Point Data:
  
  Review the transportation point data to ensure that it is correctly defined and that the country matches the customs office.
  Ensure that the transportation point is correctly assigned to the relevant customs office.
  
  
  
  Update Master Data:
  
  If there are discrepancies in the master data (e.g., vendor, customer, or material master), update the relevant records to ensure consistency.
  
  
  
  Consult with Customs Authorities:
  
  If there have been recent changes in customs regulations or office designations, consult with the relevant customs authorities to ensure that the information in the SAP system is up to date.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to customs management and transportation management for best practices and configuration guidelines.
  User Forums: Engage with SAP user communities or forums for insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the VW391 error and implement the necessary corrections to resolve it.