How To Fix VW393 - Check the validity of the customs office

SAP Error Message - Details

• Message type: E = Error

• Message class: VW - Shipment Processing Output

• Message number: 393

• Message text: Check the validity of the customs office

What causes this issue?

You have changed the country for the transportation connection point
which has probably rendered the customs office definition invalid.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the customs office is valid for the country (use F4
help).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VW393 - Check the validity of the customs office ?

  The SAP error message VW393, which states "Check the validity of the customs office," typically occurs in the context of customs processing within the SAP system, particularly when dealing with foreign trade and customs management. This error indicates that there is an issue with the customs office data that is being used in a transaction.
  Causes:
  
  Invalid Customs Office: The customs office specified in the transaction may not be valid or may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the customs office, such as incorrect configuration or missing entries.
  Date Validity: The customs office may not be valid for the date of the transaction. For example, it may have been deactivated or changed after a certain date.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified customs office.
  
  Solutions:
  
  
  Check Customs Office Configuration:
  
  Go to the relevant configuration settings in SAP (usually in the SPRO transaction) and verify that the customs office is correctly defined and active.
  Ensure that the customs office is assigned to the correct country and is valid for the relevant transaction type.
  
  
  
  Verify Data Entry:
  
  Double-check the customs office code entered in the transaction. Ensure that it is spelled correctly and corresponds to an existing customs office in the system.
  
  
  
  Check Validity Dates:
  
  Review the validity dates for the customs office. Ensure that the customs office is valid for the date of the transaction you are processing.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the customs office. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on customs office configuration and management.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table display) to investigate customs office data.
  Customs Office Tables: Check relevant tables in SAP that store customs office information, such as T001 (Company Codes) and T005 (Countries).
  SAP Notes: Look for SAP Notes related to customs processing and error VW393 for any known issues or patches that may address the problem.
  
  By following these steps, you should be able to identify and resolve the issue related to the VW393 error message in SAP.