How To Fix VW310 - & for customer & unloading point & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: VW - Shipment Processing Output

• Message number: 310

• Message text: & for customer & unloading point & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VW310 - & for customer & unloading point & does not exist ?

  The SAP error message VW310 typically indicates that there is an issue with the customer or unloading point in the context of sales and distribution (SD) or logistics. The message usually states that the specified customer or unloading point does not exist in the system.
  Cause:
  
  Incorrect Customer Code: The customer code entered may not exist in the system or may have been deleted.
  Unloading Point Not Defined: The unloading point specified in the delivery or sales order may not be defined in the master data.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the customer master or unloading point data.
  Authorization Issues: The user may not have the necessary authorizations to access the customer or unloading point data.
  
  Solution:
  
  
  Verify Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data) and check if the customer exists.
  Ensure that the customer is active and not marked for deletion.
  
  
  
  Check Unloading Point:
  
  Verify that the unloading point is correctly defined in the system. You can check this in the relevant master data (e.g., using transaction code VL02N for deliveries).
  Ensure that the unloading point is assigned to the correct customer.
  
  
  
  Correct Data Entry:
  
  Double-check the entries made in the sales order or delivery for any typographical errors in the customer or unloading point fields.
  
  
  
  Review Configuration:
  
  If the unloading point is a custom field, ensure that it is properly configured in the system.
  Check if the unloading point is linked to the correct shipping point and transportation planning.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and edit the customer and unloading point data.
  
  
  
  Consult with IT Support:
  
  If the issue persists, consult with your SAP support team or IT department to investigate further, as there may be underlying configuration or data issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 - Display Customer Master
  VD03 - Display Customer Master (Sales Area)
  VL02N - Change Delivery
  VA03 - Display Sales Order
  
  
  
  Master Data Maintenance: Ensure that the customer and unloading point master data is regularly maintained and updated to avoid such errors.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the VW310 error message in SAP.