How To Fix VVSCSOLL028 - Handling of a document creation lock:

SAP Error Message - Details

• Message type: E = Error

• Message class: VVSCSOLL - Debit Entry as Part of Payment Plan

• Message number: 028

• Message text: Handling of a document creation lock:

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VVSCSOLL028 - Handling of a document creation lock: ?

  The SAP error message VVSCSOLL028 typically relates to issues with document creation locks in the SAP system. This error can occur when multiple users or processes attempt to create or modify the same document simultaneously, leading to a conflict due to the document lock mechanism in SAP.
  Cause:
  
  Document Locking: SAP uses a locking mechanism to prevent data inconsistencies. If one user is editing a document, other users will be unable to create or modify that document until the lock is released.
  Long-running Transactions: If a transaction takes too long to complete, it can hold a lock for an extended period, causing other users to encounter this error.
  System Performance Issues: Slow system performance can lead to delays in releasing locks, resulting in this error.
  Configuration Issues: Incorrect configuration in the document management system or related modules can also lead to locking issues.
  
  Solution:
  
  Wait and Retry: If the error is due to a temporary lock, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction code SM12 to check for existing locks. You can identify which user or process is holding the lock and take appropriate action.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from transaction SM12. However, be cautious when doing this, as it may lead to data inconsistencies if the other user is still working on the document.
  Optimize Transactions: Review and optimize long-running transactions to ensure they complete in a timely manner, thus reducing the likelihood of locks.
  Check System Performance: Investigate any performance issues in the SAP system that may be causing delays in processing transactions and releasing locks.
  Consult Documentation: Review SAP notes and documentation related to document locking and the specific module you are working with for any additional guidance or patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to troubleshoot further.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific fixes or recommendations provided by SAP.
  User Training: Ensure that users are trained on how to handle document locks and the importance of completing transactions promptly to minimize locking issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.