How To Fix /VSO/R_MSG021 - Packaging material data was not found in the material master

SAP Error Message - Details

• Message type: E = Error

• Message class: /VSO/R_MSG -

• Message number: 021

• Message text: Packaging material data was not found in the material master

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /VSO/R_MSG021 - Packaging material data was not found in the material master ?

  The SAP error message /VSO/R_MSG021 indicates that the system could not find the packaging material data in the material master. This error typically arises in scenarios involving packaging materials, especially when dealing with logistics, shipping, or inventory management processes.
  Cause:
  
  Missing Packaging Material Data: The material master record for the specific packaging material does not contain the necessary data related to packaging.
  Incorrect Material Type: The material type assigned to the packaging material may not be set up correctly to handle packaging data.
  Data Inconsistency: There may be inconsistencies or missing entries in the material master data, particularly in the views related to packaging.
  Configuration Issues: The system configuration for packaging materials may not be set up correctly, leading to the inability to retrieve the required data.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03) for the packaging material in question.
  Ensure that the relevant views (such as Basic Data, Sales, and Plant Data) are properly maintained and that the packaging data is filled in.
  
  
  
  Verify Material Type:
  
  Check if the material type assigned to the packaging material is appropriate for packaging. You can do this in the material master or by consulting with your SAP configuration team.
  
  
  
  Maintain Packaging Data:
  
  If the packaging data is missing, you can add it by using transaction code MM02 to modify the material master and fill in the necessary packaging information.
  
  
  
  Check Configuration:
  
  Consult with your SAP configuration team to ensure that the settings for packaging materials are correctly configured in the system. This includes checking the settings in the relevant customizing transactions (e.g., SPRO).
  
  
  
  Test with Different Materials:
  
  If possible, test the process with other packaging materials to see if the issue is isolated to a specific material or if it is a broader issue.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to packaging materials for any specific requirements or known issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  MM03: Display Material Master
  MM02: Change Material Master
  MM01: Create Material Master
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to packaging materials.
  User Roles: Ensure that the user has the necessary authorizations to view and edit material master data.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.