How To Fix /VSO/M_MSG021 - The properties of PKM &2 in packing group &1 could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /VSO/M_MSG -

• Message number: 021

• Message text: The properties of PKM &2 in packing group &1 could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /VSO/M_MSG021 - The properties of PKM &2 in packing group &1 could not be determined ?

  The SAP error message /VSO/M_MSG021 indicates that the system is unable to determine the properties of a specific Packaging Material (PKM) in a given packing group. This error typically arises in the context of handling packaging materials and their associated properties in SAP's logistics and materials management modules.
  Cause:
  
  
  Missing Master Data: The most common cause is that the master data for the packaging material or the packing group is incomplete or missing. This could include missing attributes or settings that define how the packaging material should behave.
  
  
  Incorrect Configuration: There may be incorrect or incomplete configuration settings in the system related to packaging materials or packing groups.
  
  
  Data Inconsistency: There could be inconsistencies in the data, such as mismatched or incorrectly assigned packaging materials to packing groups.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data.
  
  
  Solution:
  
  
  Check Master Data: Verify that the master data for the packaging material (PKM) and the packing group is complete. Ensure that all necessary fields are filled out correctly in the material master and packing group settings.
  
  
  Review Configuration: Check the configuration settings in the SAP system related to packaging materials and packing groups. Ensure that they are set up correctly according to your business requirements.
  
  
  Data Consistency Check: Run consistency checks to identify any discrepancies in the data. This may involve checking the relationships between packaging materials and packing groups.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify the relevant data.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the error message and related configuration settings.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the system is failing to retrieve the necessary properties.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Display Material), OVL2 (Define Packing Material), or OVL3 (Display Packing Material) to check the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /VSO/M_MSG021.