How To Fix /VSO/M_MSG019 - Error in determination of the customer address for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /VSO/M_MSG -

• Message number: 019

• Message text: Error in determination of the customer address for customer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /VSO/M_MSG019 - Error in determination of the customer address for customer &1 ?

  The SAP error message /VSO/M_MSG019 Error in determination of the customer address for customer &1 typically indicates that there is an issue with retrieving or determining the address for a specific customer in the system. This can occur in various scenarios, such as during sales order processing, customer master data maintenance, or when generating documents that require customer address information.
  Causes:
  
  Missing Customer Master Data: The customer master record may not be fully maintained, particularly the address fields.
  Incorrect Customer Number: The customer number provided may be incorrect or does not exist in the system.
  Data Inconsistencies: There may be inconsistencies or corruption in the customer data.
  Address Determination Configuration: The configuration for address determination may not be set up correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display) and verify that the address fields are correctly filled out.
  Ensure that the customer is active and not marked for deletion.
  
  
  
  Verify Customer Number:
  
  Double-check the customer number being used in the transaction to ensure it is correct.
  
  
  
  Review Address Determination Configuration:
  
  Check the configuration settings for address determination in the relevant customizing transactions (e.g., SPRO).
  Ensure that the necessary settings for address formats and determination are correctly configured.
  
  
  
  Check for Data Inconsistencies:
  
  Run data consistency checks or reports to identify any issues with the customer data.
  If necessary, correct any inconsistencies found.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and access customer master data.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or patches that may address this specific error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), VD03 (Display Customer Sales Area), and SPRO (Customizing).
  SAP Documentation: Review SAP documentation related to customer master data and address determination for more detailed guidance.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /VSO/M_MSG019.