How To Fix VSMI067 - Failed to raise alert &1; alert category is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: VSMI - Message for Development Class VSMI

• Message number: 067

• Message text: Failed to raise alert &1; alert category is unknown

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSMI067 - Failed to raise alert &1; alert category is unknown ?

  The SAP error message VSMI067 indicates that there was a failure in raising an alert due to an unknown alert category. This error typically occurs in the context of SAP's monitoring and alerting framework, particularly in the area of SAP Solution Manager or other SAP applications that utilize alerting mechanisms.
  Cause:
  
  Unknown Alert Category: The primary cause of this error is that the system is trying to raise an alert for a category that is not recognized or defined in the system.
  Configuration Issues: There may be misconfigurations in the alerting setup, such as missing or incorrect entries in the alert category configuration.
  System Updates or Changes: Recent updates or changes to the system might have affected the alert categories, leading to inconsistencies.
  Authorization Issues: The user or process attempting to raise the alert may not have the necessary authorizations to access the alert category.
  
  Solution:
  
  
  Check Alert Category Configuration:
  
  Go to the configuration settings for alert categories in your SAP system.
  Ensure that the alert category being referenced in the error message is defined and correctly configured.
  
  
  
  Review Custom Code:
  
  If there is any custom code or enhancements that interact with the alerting framework, review it to ensure it is not referencing an invalid or non-existent alert category.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the failure.
  
  
  
  Authorization Check:
  
  Verify that the user or process has the necessary authorizations to raise alerts. This may involve checking roles and permissions related to alert management.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates that resolve the issue.
  
  
  
  Consult Documentation:
  
  Review the official SAP documentation for the alerting framework to ensure that all configurations are in line with best practices.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ALRTCATDEF (Alert Category Definition) and ALRTMON (Alert Monitor) for managing alerts.
  SAP Solution Manager: If you are using SAP Solution Manager, ensure that the monitoring and alerting setup is correctly configured.
  System Version: Be aware of the version of SAP you are using, as the behavior and configuration options may vary between versions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.